Privacy statement

Focus Enterprise Solutions values your privacy and handles registered personal data with care. Personal data is any data that tells us something about a person or that we can associate with a person, such as e-mail addresses and names. We do not sell e-mail addresses and other data to third parties. Any registration on the Focus Enterprise Solutions website is intended to provide services, communicate, or to answer your questions. Focus Enterprise Solutions will only use this personal data for the purposes described in our privacy and cookie statement.

When does this privacy policy apply?

This privacy policy applies to all personal data either collected by Focus Enterprise Solutions on behalf of our customers or which is necessary for providing services to our customers.

How do we use personal data?

You share certain data with us when using our services and websites. We collect and process this data, which can sometimes include personal data, solely for the purpose you have specified. You can click here to see the kinds of personal data we collect.

Who is responsible for your personal data??

Focus Enterprise Solutions is a subsidiary of Broad Horizon B.V. and uses central services of Broad Horizon B.V. for the processing of personal data.

Focus Enterprise Solutions is itself responsible for the processing of your personal data in the context of the services that Focus Enterprise Solutions provides.

Why, and for what purpose, do we use your personal data?

Personal data may only be processed for specific, explicit, and legitimate purposes. Focus Enterprise Solutions processes your personal data for the following purposes:

Personal data

PII*)
E-mail
Company contact details**)
Account numbers
Job position

Purpose

  1. For conducting business operations. This can refer to things we process such as personal data for internal management, finances, accounting, and archiving.
  2. For administrative purposes. When you purchase one of our services, we process your data for administrative purposes, such as keeping the project administration and sending invoices.

Personal data

NAWT
E-mail address

Purpose

  1. For communication When you contact us via e-mail, chat, or by using our online contact form, we use your personal data to answer your question. Examples of this type of data use are the online MOT test (APK in the Netherlands) or Data Management Maturity Scan.
  2. For contractual relationships We process your personal data in order to carry out our contractual rights and obligations as efficiently as possible. Examples of this include registration for training, purchasing licences, and activities related to recruitment and selection.

Personal data

Name
Company name
E-mail

Purpose

  1. For sending newsletters, reports or publications when consent has been given. Where applicable, we use the information stored in our customer database to send you these.
  2. For customer surveys In order to improve our service, we ask you to take a short survey if you have purchased one of our services.

Personal data

IP-addresses

Purpose

To improve our website and content. We use cookies to process your data and improve our website. This also helps to ensure that the website works properly. For more information, please read our cookie policy.

Personal data

PII
Data of birth

Purpose

To recruit and select employees and potential future employees. This requires processing various personal data entries.

Personal data

The data needed to comply with the law

Purpose

In some cases (e.g. for regulators) we are obliged to share your personal data with the government or regulators in order to comply with the law.

*) PII – personally identifiable information – refers to any data related to an identifiable person. This can include name and surname, address, city, and phone number.

**) **) Company contact details include company name, company phone number, and company e-mail.

How long do we keep your data?

Focus Enterprise Solutions does not keep your data longer than strictly necessary. Your data will be kept for a maximum of six months if you have taken the online MOT test or answered our scan for data-driven working questionnaire Should we want to hold on to your data for longer for any reason – be it yours or ours – consent will be requested in advance. If you have any questions about this, please contact info@focus-solutions.nl.

What are the grounds for processing personal data?

Focus Enterprise Solutions processes your personal data, for the abovementioned purposes, based on the following principles:

When needing to carry out a contract with you
Focus Enterprise Solutions processes personal data if needed to carry out a contract between Focus Enterprise Solutions and other parties. The processing of personal data is part of the terms and conditions accepted by the other party. Without this processing it is not possible to fulfill the terms of the contract.

Based on a legal obligation
We are legally obliged to process your personal data in order to comply with tax law and other legal obligations.

Based on a legitimate interest

  • In the interest of Focus Enterprise Solutions processing your personal data;
  • In the interest of improving the effectiveness of our services;
  • In the interest of Focus Enterprise Solutions’ ability to properly perform our services and answer your questions;
  • In the interest of Focus Enterprise Solutions maintaining a lasting relationship and offering you our products and services

Your consent
Sometimes we use your consent to process personal data. Consent must be freely given, informed, and specific to the purpose for which the data is being processed. You approve this processing by means of an active and unambiguous action, such as ticking a check box. You always have the right to withdraw your consent via the contact details below this policy.

Do we process unique/sensitive personal data?

Focus Enterprise Solutions has no intention of collecting sensitive personal data, such as information about political views, race, religious belief, health, criminal data, or other matters.

Do we share your personal data with other parties??

We treat your personal data confidentially. In some cases, we may provide the personal data that we collect to third parties for the abovementioned purposes. These include Broad Horizon B.V., Google Analytics, and Online Success. Together with organizations that process your data on our behalf, and per our instructions, we sign a data processor agreement to ensure that your data is protected at a uniform level of security and confidentiality. Focus Enterprise Solutions continues to be responsible for processing your data. In addition, Focus Enterprise Solutions provides your personal data to other third parties but only with your explicit consent (for more information please see the cookie policy). We also will not provide your data to third parties unless legally obliged (for example, if the police suspect criminal activity).

We will take measures to ensure your personal data is adequately protected if it has been transferred to a controller– outside the European Economic Area (EEA) – that does not offer a matching level of protection. This includes entering into contractual EU Model Clauses with the controller.

We use the lead generation service provided by Leadinfo B.V., Rotterdam, The Netherlands, which recognizes visits of companies to our website based on IP addresses and shows us related publicly available information, such as company names or addresses. In addition, Leadinfo places two first-party cookies for providing transparency on how our visitors use our website and the tool processes domains from provided form inputs (e.g. “leadinfo.com”) to correlate IP addresses with companies and to enhance its services. For additional information, please visit www.leadinfo.com.

How do we protect your personal data?

We take appropriate security measures to minimize misuse of, and unauthorized access to, your personal data. This is how we ensure that only the persons necessary have access to your data, that access to the data is protected, and that our security measures are regularly checked.

Is it possible to view, edit, or delete my data?

You have the right to view, edit, delete, limit processing, object to processing, and you have the right to data portability. These rights are known as the rights of the data subject. In order to prevent misuse, we might ask you to identify yourself. If you wish to exercise your rights based on the abovementioned GDPR regulations, you can submit a request to info@focus-solutions.nl. We do our best to respond as soon as possible. You will receive a response to your submission within six weeks.

How can I reach you?

If you have any questions, complaints, or requests about how we process your personal data that are not answered by our privacy and cookie policy, or if you have general comments, complaints, or requests, you can contact us atinfo@focus-solutions.nl.

In case we cannot resolve your issue, you have the right to file a complaint with our privacy supervisor, the Dutch Data Protection Authority (DPA).

When was this privacy policy updated?

This privacy policy was last updated on 03-01-2022.

Cookie statement

The focus-solutions.nl website uses various types of cookies. We would like to inform you about the cookies we use and the purpose they serve. You can read more on how Broad Horizon processes your personal data in our Privacy policy.

What are cookies?

Cookies and similar technologies are small text files that are downloaded to and read from the device you use to visit our websites. For example, when using a web browser on your computer, tablet, or smartphone. A cookie makes it possible to store and retrieve certain data from your device. By using cookies, we can identify who you are and when you visit our website again.

Javascripts and web beacons are examples of similar technologies that can be used to collect and process certain data on our website.

All these technologies combines will hereafter be referred to as ‘cookies’.

How does Focus Enterprise Solutions use cookies?

Focus Enterprise Solutions guses cookies to process personal data for various purposes. We collect these cookies with your consent. Broad Horizon uses the following cookies:

  • Cookies to analyse website behavior
  • Cookies to test website improvements
  • Cookies for marketing automation
  • Cookies for advertising
  • Cookies for customer interaction
  • Cookies for social media integration
  • Cookies for creating profiles

Which cookies do we differentiate?

We differentiate functional cookies, analytical cookies, and advertising, commercial, or tracking cookies.

Detailed information about the cookies we use can be found in the table of cookies.

Technically necessary and functional cookies
These cookies are essential to our website’s proper functioning and improvement. Consenting to the use of these cookies is not required.

Analytical cookies
We use analytical cookies to analyse how you use our website, to make the website more user-friendly, and for optimization. When the impact on your privacy is limited, cookie consent is not required. When the impact on your privacy is more than marginal, we always ask your cookie consent.

Cookies for social media integration
You will find inactive social media buttons on our website to promote blog posts on Facebook, Twitter, and LinkedIn. If, for example, you are logged in to one of these social media networks, you can use these buttons to directly share a blog post. The buttons become active once you click on them. That social media network is then able download a cookie to your device. For more information about how these companies process your personal data, please refer to their privacy policies.

Advertising, commercial, or tracking cookies
Focus Enterprise Solutions uses online advertising opportunities to draw your attention to our services. We target these for a specific audience in order to draw relevant visitor traffic to our website. We also use marketing/tracking cookies to monitor your behavior on our website. These cookies allow us to offer relevant content to our target audience.

Third parties may download cookies to your devices. In this way, third parties can track your browsing behavior on various websites. We only receive information from these third parties about your visit to the broadhorizon.nl website and not other websites. The third parties that use these tracking cookies can securely transfer this data to other parties. These parties have their own privacy policies for processing data and personal data using tracking cookies. Focus Enterprise Solutions has no influence on this and is not responsible for the use of these cookies by these third parties. A detailed brief can be found here containing the specific cookies that Focus Enterprise Solutions and parties involved use on this website. Focus Enterprise Solutions always asks for your explicit consent to use tracking cookies on this website.

How can you delete or block cookies?

In case you want to disable cookies or receive a notification when a cookie is downloaded to your device, or if you want to delete all cookies from your device, you can set cookie preferences in your browser (usually under ‘Help’ or ‘Settings’).

For more information, please see the links below:

You can change your browser settings to not accept any of our cookies. If your browser does not accept cookies from our website, access to certain functions may be blocked or the entire functionality of the website may be restricted.

How can I submit a complaint or request?

If you have questions, complaints, or comments about our use of cookies that have not been answered in the privacy or cookie policy, you can contact us via info@focus-solutions.nl.

In case we cannot resolve your issue, you have the right to file a complaint with our privacy supervisor, the Dutch Data Protection Authority (DPA). Please get in touch with the Dutch Data Protection Authority (DPA) for this purpose.

Changes to the cookie policy

Focus Enterprise Solutions has the right to make changes to this cookie policy. We advise you to consult this cookie policy regularly, so that you are up to date with any changes.

When was this privacy policy updated?

This privacy policy was last updated on 03-01-2022.